Shipping FAQs

We strive to ship all orders placed from JuanShop.ph within two (3-10) business days. The shipping method you choose indicates how quickly your order will be shipped after the two days required filling your order.

When ordering large quantities of a single item (typically more than five [5] of the same item), orders may take longer than two days to fill. To guarantee the fastest turnaround of these orders, please contact JuanShop.ph by phone ()

Shipping costs for orders from JuanShop are FREE.

We use a variety of carriers for each shipping option like 2GO, LBC, Airspeed etc.

For most orders, you can track the progress of your delivery from the JuanShop Website.
https://JuanShop.ph/pages/track-your-order

Our carriers may deem a package undeliverable for one of the following reasons:

  • Incorrect Address.
    If the address is incorrect or outdated, the package is typically returned to JuanShop by the carrier or the unintended recipient. Please double-check your address carefully when placing a new order.
  • llegible Shipping Label.
    In rare cases, it is possible that the address label became illegible during the shipping and handling process.
  • Failed Delivery Attempts.
    Most of our carriers make three attempts to deliver a package. If after three attempts the carrier determines that the package is undeliverable, the package will be returned to JuanShop.
  • Refused by Recipient.
    If the recipient of the package refuses delivery, the package will be returned to JuanShop and determined undelivered.